The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in the work environment is preferable
However, where workplace observation is insufficient to demonstrate competence, simulations and/or case studies may be used as supporting evidence

Evidence of workplace performance over time must be obtained to inform a judgement of competence

Assessment must include evidence of competence in dealing with all situations outlined in Essential Skills section of this competency unit

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Related units:

This unit should be assessed in conjunction with the following competency unit:

HLTAMBSC503B Contribute to managing the scene of an emergency

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Relevant acts, regulations, procedures and industrial guidelines governing the removal of clients from the scene of the incident

Standards of cleanliness and serviceability of vehicles required by law and organisation policies and procedures

Road rules and laws applying to emergency vehicles in the state or territory

Client care and restraint during transportation

Methods of loading and unloading clients under life-threatening conditions

Supervisory methods and techniques

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Apply supervisory skills in relation to on-road ambulance operations

Promote, implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability

Supervise ambulance operations including communications, transport and handling of clients in a variety of situations

Use communications equipment and systems

Use problem solving skills including:

using available resources

analysing information

making decisions that ensure the effective supervision of on-road operations

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

asking for clarification of information

negotiating solutions

liaising with other services

acknowledging and responding to a range of views.

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding incident reports and case management materials

preparing reports for senior management

Use interpersonal skills, including:

working with and managing others

showing empathy with client and relatives

relating to persons from differing cultural, social and religious backgrounds.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Vehicles may include:

Road ambulances

Operational cars

Intensive Care Units

Buses

Motor bikes

4 W/D vehicles

Rescue/retrieval units

Aircraft fixed wing/rotary wing

Equipment may include:

Standard inventory of ambulance equipment for primary or secondary life support

Transportation includes:

Securement of:

Clients' belongings

Items of luggage

Wheelchairs

Legal requirements include:

State and territory Traffic Act and regulations and Ambulance Acts and regulations

All lawful standing orders, policies and procedures issued by Ambulance Services pertaining to the driving and operation of Service vehicles.

Safe work practices are detailed in:

Occupational Health and Safety Acts, regulations and standards

Organisation policy and procedures, and include:

Safe lifting procedures.

Acts, regulations, organisation policy and procedures include those relating to the operation of radio and electronic communication equipment

Communication equipment may include:

Organisation radio equipment

Equipment of other services

Viable alternatives which support effective communication